Refund & Return Policy

At FeelCare, every product is carefully crafted and fulfilled with attention to quality and care. Due to the nature of our products and fulfillment process, please review the following policy before completing your purchase.

Returns

We do not routinely accept returns.

That said, should your order arrive damaged, defective, or affected by a fulfillment or shipping error, we will gladly assist with a replacement or refund.

To request support, please:

  • Contact our care team within 30 days of delivery

  • Provide clear images showing the issue

  • Include a brief description of the concern

Once reviewed and approved, a replacement or refund will be arranged promptly at no additional cost.

Non-Returnable & Non-Refundable Cases

We are unable to offer refunds or replacements for:

  • Change of mind or buyer’s remorse

  • Orders placed with incorrect or incomplete addresses

  • Unclaimed or refused deliveries

  • Shipments rejected by customs authorities

  • Delays or disruptions caused by carriers or customs processes

Contact Our Care Team

If you believe your order qualifies for assistance, please reach out to us at:

Email: support@feelcare.co

Kindly include:

  • Your order number

  • A brief explanation of the issue

  • Supporting images, where applicable